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Help Desk

Computer Screen with wrench in the center

The Technology Help Desk is available on Flexible Instruction Days from 7:30am- 4:00 pm by submitting a ticket below or by calling 412-742-5009.
 


Teachers and Staff

Employees of the district can reach out to Technology Services via the PHSD Support Hub or by phone at 412-742-5009.  

Staff Help Desk & Knowledge Base


Students

Students can reach out to Technology Services via the Student Help Desk form below or by calling 412-742.5009.

Student Help Desk & Knowledge Base

Remote Access

During your support call, we may ask to remotely access your computer to troubleshoot your issue.  We utilize a Google product called Chrome Remote Desktop.  If your technician requests to start a remote session, please click on the link and follow the instructions below.

Chrome Remote Desktop

Animation showing how to access Chrome Remote Desktop

Contact Information

Renel Williams
Director of Teaching, Learning, and Assessment
(412) 793-7000, Ext. 1251

Terri DeBasi
Secretary
(412) 793-7000, Ext. 1280