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Help Desk

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The Technology Help Desk is available on Flexible Instruction Days from 7:30am- 4:00 pm by submitting a ticket below or by calling 412-742-5009.
 


Teachers and Staff

Employees of the district can reach out to Technology Services via the PHSD Support Hub or by phone at 412-742-5009.  

Staff Help Desk & Knowledge Base


Students

Students can reach out to Technology Services via the Student Help Desk form below or by calling 412-742.5009.

Student Help Desk & Knowledge Base

Remote Access

During your support call, we may ask to remotely access your computer to troubleshoot your issue.  We utilize a Google product called Chrome Remote Desktop.  If your technician requests to start a remote session, please click on the link and follow the instructions below.

Chrome Remote Desktop

Animation showing how to access Chrome Remote Desktop

Recent News

Insightful Presentation on School Data by Penn Hills School District Principals

We are excited to share insights from a compelling presentation delivered by our dedicated Penn Hills School District Principals - Tricia Mayo, Sandy Barker, and Kristin Brown. The presentation focused on the critical topic of school data, shedding light on various aspects that are essential for the continuous improvement and success of our educational environment.

Exciting Renovations Coming to Yuhas-McGinley Stadium!

We are thrilled to announce some major updates to our Yuhas-McGinley Stadium, as presented by our Director of Plant Services, Brandon Chabola. In a comprehensive presentation, Brandon outlined the forthcoming renovations that are set to transform our stadium into a state-of-the-art facility, with work beginning this June.

Wireless Infrastructure Upgrades at Penn Hills Elementary School

Penn Hills Elementary is set to embark on a significant technological enhancement, with the scheduled upgrade of our Aruba wireless access points this President's Day. This initiative is a testament to our unwavering commitment to fostering a cutting-edge educational environment, where technology serves as a cornerstone of our students' learning journey.

Financial Recovery Update

Welcome to our latest update on the financial status of our educational community. In this video, Dr. Daniel Matsook, Chief Financial Recovery Officer, offers valuable insights into the current state of our Financial Recovery Exit Petition.

Upcoming Events

Contact Information

Renel Williams
Director of Teaching, Learning, and Assessment
(412) 793-7000, Ext. 1251

Terri DeBasi
Secretary
(412) 793-7000, Ext. 1280